In the event that you are not totally satisfied with your order we will be happy to offer you a refund of the value paid on any item(s) returned to us in a resalable condition within 14 days of receipt of your order from us. Please note that, in line with the returns policy of most other online retailers, we do not refund the cost of the posting or shipping charge for your order.
In the rare event that your item has arrived faulty, please contact us via firstname.lastname@example.org and we will assist you with your order.
We will endeavour to refund your item within 7 days of the date in which we receive the item back from you.
When returning any item, please always obtain proof of postage and a tracking number where possible to help avoid postal problems. Please re-package your returned item(s) securely and include your name and address. Send your item to us at cobra83, 10 Sandersons Grove, Tranent, East Lothian, UK EH33 1JY.